Wool dryer balls - 3 pack

€26

HUMDAKIN WOOL DRYER BALLS - 3 pack
100 % wool

Save time and resources with your Humdakin dryer balls. The wool balls will reduce drying time and remove creases in clothes when drying, so you don't have to worry about your bed sheets being wrinkled or spending a long time waiting on the laundry to finish.

Place the wool balls with the wet laundry in the dryer if you don't have time to wait for your clothes to air-dry on the line, and reduce up to 30% of the drying time! Not only will you be saving time and be getting your fresh, newly washed sheets out faster, but you could also be saving money on the electrical bill!

DIRECTIONS FOR USE:
Pop 2-3 wool balls in the dryer with your wet clothes. After use, leave them out to dry. When they're dry, put the dryer balls back in the aesthetic container and let them become a part of your laundry room styling!

3 wool dryer balls in a pack. The wool dryer balls can be used up to 1000 times.

We ship all parcels with UPS. We use insured parcel service and you receive a track & trace no. when we ship the order. 

Denmark

Free delivery on all orders above a total of 1000 DKK. For orders below 1000 DKK we charge a shipping fee of 49 DKK for home delivery, and a shipping fee of 29 DKK for GLS pick up points (pakkeshop).  

International shipping (Europe) 

Delivery cost for international orders within Europe is 12 EUR for home delivery, and 10 EUR for drop point delivery. 

NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.

14 days return right

When you shop online at www.humdakin.com you have 14 days to cancel, where you can inform us that you regret your purchase and then return the item(s) to us. Some items are not covered by this right, and it will appear in the ordering process. The return right runs from the day you received the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following Monday. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period from the receipt of the last item.

After receiving the parcel, handle the goods in a way so that you can establish the nature, characteristics and the way they operate. To exercise the return right, you should make an unequivocal statement by email within 14 days of receipt of goods. 

Returns

If you regret your purchase, the goods must be returned to:

RETURN ADDRESS

Textile Logistics
Att: Humdakin ApS
Fabriksvej 20
7441 Bording
DENMARK
Email: info@humdakin.com

In return you should make sure that the goods are securely wrapped. You have the responsibility of the package / goods until we receive it. So keep postal receipt and tracking number. Costumers from the rest of the world must pay the costs of returning the goods when they regret.

IMPORTANT
Please write with big letters "RETURN PARCEL" outside of the box/ parcel.

We expect you to dispatch as soon as possible after you have given notice of withdrawal, and you must return them within 14 days.

We do not accept packages sent COD (cash on delivery).

Documentation of your purchase and return form

You must attach a copy of the order confirmation or other evidence of your purchase. Additionally, it will facilitate the processing, if you attach a completed return form.

Refunds

When we receive the goods, we check it and you get paid back the amount you have paid to us upon purchase (including freight cost). The amount is always transferred to the same payment as you paid the purchase. Have you, for example, paid by card, reversed the purchase amount to the payment card you used for the purchase.

NOTE: You may lose your purchase amount, in whole or in part. This happens if the product is impaired because:

- You have actually taken the goods in use

- It has been damaged while you were responsible for it

- You have handled goods otherwise than was necessary in order for you to determine the nature, characteristics and the way they operate

- You have not followed the restrictions on the right of withdrawal resulting from sealing, product type etc.

Return right on used items

There is a 14 days return policy on items that you have used. If the item has been used it can still be returned. As a consumer you have the right to take the goods into ”eyesight”, which is the same right that applies to a purchase realised in a physical store. You may after receipt only use the goods in a way so that you can maintain the shape, characteristics and the way they function. If the product is used, you can get back the price paid only partly or not at all. It is the consumer who has to pay for a potential depreciation of the item. We preserve the right to value the item according to what we can get for it in a resale.

Complaints - if there is something wrong with the product 

Your purchase is covered by the Sale of Goods Act, including lack rules. This means, that the consumer has 24 months warranty, that you can either have a faulty product repaired or replaced, refund or reduction in price, depending on the specific situation. Of course it is a requirement that the complaint is justified and that the defect is not caused by an incorrect use of the product or other injurious behaviour.
In January 2016 there were adopted a new legislation in relation to the Consumer Complaints Act. We will always suggest to contact us and solve any complaints but in case there is a dispute we can't solve. We refer to the EU commission's home page - Online Dispute Resolution > http://ec.europa.eu/consumers/odr/ 

You must contact us within "reasonable time"

You must complain within "reasonable time" after you have discovered the defect. We recommend that you advertise as soon as possible, and within 2 months after the defect was discovered. You can complain by contacting us via email: info@humdakin.dk. Depending on the specific situation, you will receive further instructions.

The product must be sent to:

RETURN ADDRESS

Humdakin APS 
Estrupvej 1 
8380 Trige 
Denmark
Email: info@humdakin.com

When you return the item, please simultaneously as detailed as possible indicate what the problem is. Please use our complaint/return form. It is not a requirement, but it eases our casework, and minimizes processing time for complaint.

By justified complaint we will refund reasonable freight costs

If the complaint is justified, we will refund your reasonable shipping costs to send the product back to us. Otherwise, you must bear all costs of transport, including our freight costs for returning the item after the investigation. Remember that the product must always be in good packaging and get a receipt for shipment. You have the responsibility of the package / goods up to our reception. So keep postal receipt and tracking number.

Note: We do not accept packages sent COD (cash on delivery) or similar.

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